Campaign Operations

Inbox Manager: AI-Powered Sales Inbox Management

Sort, prioritize, and draft responses for your campaign replies. Handle positive, negative, and out-of-office responses efficiently. Free Claude skill.

Reply categorizationPriority sortingResponse draftsInstantly integration
[inbox]

The Problem

Why teams struggle without this

Campaign replies pile up fast. With 5 active campaigns sending 100+ emails per day, you might get 20-30 replies daily. Some are positive ("Let's talk"), some are negative ("Not interested"), some are OOO auto-replies, and some are referrals ("Talk to my colleague instead").

Each type needs a different response at a different speed. Positive replies need a same-day response with a calendar link. Referrals need a warm handoff email. OOO replies need to be re-queued. Negative replies need to be marked and removed from the campaign.

Most reps either let replies sit for days (killing momentum on warm responses) or spend an hour every morning manually sorting and responding — time that should be spent on actual selling.

What It Does

What Inbox Manager generates

Inbox Manager categorizes campaign replies, prioritizes them by urgency, and drafts appropriate responses for each. It turns a messy inbox into an organized action list where you know exactly what to do with every reply.

Every output includes:

  • Reply categorization: positive, negative, out-of-office, referral, question, auto-reply
  • Priority sorting: urgent (positive replies, referrals) first, administrative (OOO, unsubscribes) last
  • Response drafts for each reply type: meeting scheduling, polite close-outs, referral follow-ups
  • Action items: mark as done, remove from campaign, reschedule, forward to colleague
  • Summary stats: reply breakdown by category to spot campaign health patterns

Example

See it in action

Input
[inbox] Review my latest campaign replies
Output

INBOX REVIEW — 12 New Replies

🟢 POSITIVE (Act Immediately) — 3 replies

1. James Liu, VP Sales, Ramp — “This looks interesting. Can you send more details on how this works for a team our size?”

Draft response: “James, absolutely. Here's a 2-minute walkthrough of how it works for teams scaling from 10-20 reps: [link]. If it's relevant, I'd love to show you the full system live — here are a few times this week: [calendar link]”

2. Sarah Chen, VP Marketing, Lattice — “Sure, let's find 15 minutes.”

Draft response: “Great, Sarah. Here are a few times that work: [calendar link]. Looking forward to it.”

3. Alex Kim, Director Sales Dev, Notion — “Forwarding to our Head of RevOps, she'd be the right person.”

Draft response: “Thanks Alex, appreciate the referral. I'll reach out to [Head of RevOps name] and mention you connected us.”

🔴 NEGATIVE (Close Out) — 4 replies

4-7. Standard “not interested” / “please remove” responses

Action: Mark interest status as negative, remove from campaign. No response needed.

⚪ AUTO/OOO (Reschedule) — 5 replies

8-12. Out of office auto-replies (return dates range from Feb 18-25)

Action: Mark for re-engagement after their return date. Queue follow-up for Feb 19-26.

SUMMARY

CategoryCountAction
Positive3Respond today
Referral1 (within positive)Send warm intro
Negative4Remove from campaign
OOO5Reschedule

Replies processed: 12

Priority responses needed: 3 (send today)

Campaign removals: 4

Reschedules: 5

Time to generate: ~15 seconds

Get Started

Install in 2 minutes

1

Open Claude Projects

Go to claude.ai and open your Projects section. Create a new project or use an existing one.

2

Add the skill instructions

Paste the skill prompt into your Project instructions. This teaches Claude the skill.

3

Start using it

Type `[inbox]` to pull and categorize your latest campaign replies. The skill sorts, prioritizes, and drafts responses for each category.

Use Cases

How teams use this skill

Morning inbox triage in 5 minutes

Start each day by running Inbox Manager. In 5 minutes you've categorized every reply, drafted responses for the important ones, and cleared the noise.

Never miss a positive reply

Positive replies buried under OOO messages and "not interested" responses get spotted immediately and prioritized for same-day response.

Handle referrals properly

When someone says "talk to my colleague instead," the skill drafts a warm handoff email that references the original conversation.

Keep your campaign lists clean

Negative replies and unsubscribe requests are flagged for immediate removal, keeping your active campaigns clean and compliant.

Track reply sentiment patterns

The category breakdown reveals which campaigns generate the most positive vs. negative responses — a signal for campaign optimization.

Get all skills pre-installed

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